First 30 days — the store
Included
Covered directly by us, parts and labor, with no deductible. Internal issues on a scratch & dent unit are covered in this window.
- No deductible
- Parts and labor
- 1–3 day repair service at no charge
The first 30 days covered by the store, the rest of the year by CPS. Extendable to 2, 3 or 4 years.
Coverage
Included
Covered directly by us, parts and labor, with no deductible. Internal issues on a scratch & dent unit are covered in this window.
Included
CPS covers the balance of the 12 months. Fix first; if it cannot be fixed it gets replaced; if you do not like the replacement you get money back on replacement value.
Paid add-on
Choose a longer term at purchase. Note that a CPS warranty cannot be extended after the fact — you pick the term up front.
Two things void coverage: failing to register within 30 days of purchase, and removing the KW# sticker from the appliance. Damage caused by a third party or by the customer is not covered and carries a $50+ service fee.
Call the store and we will walk you through registering the warranty or opening a CPS case.